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Hours of Operation for Customer Care
Have an inquiry or issue? We would love to assist you!
Please contact Customer Care by submitting a request or via phone on: (03) 9068 6040
HOURS OF OPERATION (Melbourne Time):
MON-FRI: |
9am - 5pm |
SAT-SUN: |
CLOSED |
PUBLIC HOLIDAY TRADING HOURS:
DATE |
HOLIDAY |
STATUS |
1 January 2026 |
New Years Day |
CLOSED |
26 January 2026 |
Australia Day |
CLOSED |
9 March 2026 |
Labour Day |
CLOSED |
3 April 2026 |
Good Friday |
CLOSED |
4 April 2026 |
Easter Saturday |
CLOSED |
5 April 2026 |
Easter Sunday |
CLOSED |
6 April 2026 |
Easter Monday |
CLOSED |
25 April 2026 |
ANZAC Day |
CLOSED |
8 June 2026 |
King's Birthday |
CLOSED |
Subject to change |
Grand Final Eve |
CLOSED |
3 November 2026 |
Melbourne Cup |
CLOSED |
25 December 2026 |
Christmas Day |
CLOSED |
26 December 2026 |
Boxing Day |
CLOSED |