If I redeem my points do I go down a tier? 22 October 2021 11:37 Updated Nope! Your reward tier is based on your lifetime spend with us and will never change once it’s achieved. Your points balance may fluctuate as you shop with us and redeem rewards along the way, but rest assured once you achieve a tier, you stay there and are still able to reap the bonuses of that reward level! What can I redeem my points on?How do I earn points?How does your rewards program work? Related articles My discount code/reward is not applying to my cart! How do I earn points? How does your rewards program work? When do my rewards expire? How do I redeem my points?