I ordered using Same-Day Evening Delivery and my parcel didn’t arrive between 6pm-9pm - help!
Occasionally due to circumstances outside our control, delivery delays may occur.
If you believe there has been an issue with your delivery and have received no/unsatisfactory response from the courier directly, please contact Customer Care asap so we can launch an investigation with our couriers on your behalf.
PLEASE NOTE: If your order includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy.
To avoid any preventable delays, please ensure you double-check your order details - including your full and complete delivery address - prior to placing your order at checkout.