As some of the products we sell are highly susceptible to fraudulent transactions, we have a fraud prevention program in place to ensure both our customer's and our protection.
We may contact you to confirm additional details regarding an order you have placed. Your order will not be sent until it has passed these security protocols.
Depending on your bank this may take up to a few days.
If we have not received a reply to our request for additional information with 3 business days, the order will be automatically cancelled and refunded to the original payment method.
The following process is required for some card orders placed through our website:
A unique 3 digit code (PIN) will be added to you the description of your credit card transaction.
This will display on your online bank statement similar to the below (the PIN in this example is 868):
PLEASE NOTE: We are NOT requesting information relating to the personal pin you use to pay with your card, or the CVV on the back of your card.
