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  2. DELIVERY/CLICK & COLLECT

DELIVERY/CLICK & COLLECT

Information on how and when we deliver to you.

SAME-DAY EVENING DELIVERY:

  • Am I eligible for Same Day Evening Delivery?
  • Can I redirect my Same Day Evening Delivery?
  • What is the cut-off time for Same Day Evening Delivery?
  • What if I’m not home between 6pm-9pm to receive my Same-Day Evening Delivery?
  • How much is Same-Day Evening Delivery?
  • I ordered using Same-Day Evening Delivery and my parcel didn’t arrive between 6pm-9pm - help!

CLICK & COLLECT:

  • Can I collect my order the same day I place it?
  • Can I nominate someone to collect my order?
  • Can I nominate a store to collect my order from?
  • When can I pick-up my Click & Collect order?
  • How long do I have to collect my order?
  • I can't pick up my order for a while, can you hold it for me?
See all 7 articles

SHIPPING:

  • My order is late - where is it?
  • Do you ship to my Country or Region?
  • Why can't I select authority to leave as a delivery method?
  • Can I change delivery method from shipping to pick-up or vice-versa?
  • What delivery options do you offer for International customers?
  • What delivery options do you offer for Australian customers?
See all 10 articles
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