Occasionally due to circumstances outside our control, delivery delays may occur.
Follow this link to check out the current delivery ETAs from AusPost for Domestic (AU only) Deliveries.
If you believe there has been an issue with your delivery and have received no/unsatisfactory response from the courier directly, please contact Customer Care within 14 days of receiving your Shipping Confirmation email so we can launch an investigation with our couriers on your behalf.
PLEASE NOTE: If your order includes any pre-order items, your order will be subject to the terms and conditions of our Pre-Order Policy.
To avoid any preventable delays, please ensure you double-check your order details - including your full and complete delivery address - prior to placing your order at checkout.