Not a problem!
We offer Change of Mind returns on most products, subject to the below conditions.
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The products being returned are in sealed, unused and re-sellable condition
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Proof of Purchase accompanies the returned product
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The request for return or exchange is within 30 days from the date of purchase or collection
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The product is not a Trading Card Game (TCG), including Sports Cards and TCG Singles
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The item was not an in-store exclusive clearance product
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Any return postage is to be covered by the customer.
If the item you wish to exchange meets these conditions, we will follow the below process to address this for you:
In-Store |
Post |
Visit our friendly staff in-store who will assess your request and ensure your product meets the conditions outlined in our Returns Policy. If your product is deemed to be compliant with our return conditions and provided the product you wish to exchange for is in stock, our staff would be happy to action this exchange for you on the spot! |
Exchanges via post are not permitted. Please refer to our Returns Policy to begin the process of returning your order for a store credit/refund, so you can re-order the correct item. |