Can I add or remove products in my order?

After your order has been placed it immediately begins to process through our system to make its way to you as quickly as possible! After this process has begun, it is very difficult to cancel or amend an order.

While we cannot guarantee this is possible, please contact Customer Care urgently should you wish to check, including your Order Number/s and specific cancellation/amendment details in your request. 

Any requests unable to be actioned will be subject to our Change Of Mind return conditions.

PLEASE NOTE: 
We will be unable to cancel or amend any part of orders containing pre-order products if the request is made within three days of the product release date.

Once an amendment request has been received by our team and the order is able to be withheld from dispatch, our team will confirm and action your request then release your order into the system again. Please note, this process may delay the dispatch of your order by up to 24 hours. 

Can I add or remove products in my pre-order?