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  1. Gameology
  2. PRE-ORDERS

PRE-ORDERS

Details on our Pre-Order Service and updated product ETAs.

HOW PRE-ORDERS WORK

  • What does Q1/2/3/4 mean on my pre-order release date?
  • Will I receive my pre-order on its official release date?
  • Why is my pre-order product delayed?
  • How do I pre-order an item?
  • When will my pre-order arrive?
  • My order included other stocked items with my pre-order - where are they?

CHANGES TO PRE-ORDERS

  • I've moved since placing my pre-orders - can I change the address on my outstanding orders?
  • Can I add or remove products in my pre-order?
  • Can I add other pre-order products to my existing pre-order?
  • Can I change my pre-order to Same-Day Evening Delivery?
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